PRIVACY POLICY
Last updated: 21 November 2025
This Privacy Policy explains how we collect, use, store and protect your personal information when you access our website, submit a contact request, or subscribe to our marketing communications. We respect your privacy and process your data in accordance with the General Data Protection Regulation (GDPR) and all applicable EU and Bulgarian laws.
1. Data Controller
The data controller for your information is:
PULSE GYM SHOP LTD
Address: Sofia, "Okolovrasten pat" Str. No. 251A
Managing Director: Pavlina Hristova Palieva
Company Registration Number (EIK): 130440775
VAT Number: BG130440775
Contact Email: sales@activegym.eu
2. Personal Data We Collect
2.1 Information you provide directly
- Name, email, phone number
- Company/facility details
- Information submitted in contact forms
- Newsletter signup (via Klaviyo)
- Project specifications shared voluntarily
2.2 Information collected automatically
- IP address
- Browser type, device type
- Pages visited, session duration
- Click behaviour
- Cookies (see Cookies Policy)
3. How We Use Your Data
3.1 To respond to your inquiries
- Preparing quotations
- Communicating about project requirements
- Providing customer support
3.2 Email marketing & Klaviyo communications
If you subscribe, Klaviyo may send you:
Newsletters
Product updates
Marketing offers
Automated follow-ups
You can unsubscribe anytime.
3.3 Analytics & website performance
We use cookie-based analytics to:
Improve user experience
Understand traffic patterns
Detect performance issues
3.4 Legal compliance
We may process data to meet legal obligations, prevent fraud or respond to authorities if required by law.
4. Legal Basis for Processing
- Consent (newsletter, non-essential cookies)
- Legitimate interest (responding to inquiries, security)
- Pre-contract communication (quotations, project dialogues)
- Legal obligation
5. Data Sharing
We do not sell personal data.
We share data only with:
Klaviyo (email marketing provider)
Hosting and technical service providers
Analytics tools
Legal authorities when required
All partners operate under GDPR-compliant contracts.
6. Data Storage & Protection
We implement technical and organisational measures to protect data from:
Unauthorised access
Alteration
Loss or destruction
Data is retained only for as long as necessary.
7. International Data Transfers
Some partners (such as Klaviyo) may transfer data outside the EU.
Transfers follow GDPR rules, including Standard Contractual Clauses (SCCs).
8. Your Rights under GDPR
You may request:
Access to your data
Correction
Deletion
Restriction of processing
Portability
Withdrawal of consent
Contact: sales@activegym.eu
9. Changes to This Policy
Updates will be posted on this page with a revised date.
TERMS & CONDITIONS
Last updated: 21 November 2025
These Terms & Conditions govern your use of our website. By accessing it, you accept these terms.
1. Purpose of the Website
This website serves as a catalogue of fitness equipment by ПУЛС ДЖИМ ШОП ЕООД, and does not provide online sales or user accounts.
2. Accuracy of Information
We aim to keep all descriptions, specifications and images accurate, but:
product details may change
colours may vary on different displays
information may be updated without notice
3. Intellectual Property
All materials—text, images, logos, product designs—are property of ПУЛС ДЖИМ ШОП ЕООД or licensed partners.
No content may be reproduced or used without written consent.
4. Acceptable Use
You agree not to:
misuse the website
attempt to disrupt functionality
extract content using bots, scripts or scrapers
5. Third-Party Links
We are not responsible for third-party websites linked from our site.
6. Limitation of Liability
We are not liable for:
website interruptions
errors in product information
indirect or consequential damages
misuse of information
Use of the site is at your own discretion.
7. Changes to Terms
We may revise these Terms & Conditions at any time.
COOKIES POLICY
Last updated: 21 November 2025
This Cookies Policy explains how cookies and similar technologies are used on our website.
1. What Are Cookies
Cookies are small text files stored on your device to improve your browsing experience.
2. Cookies We Use
2.1 Essential cookies
Required for:
security
performance
basic functionality
2.2 Analytics cookies
Used to anonymously track:
page visits
engagement
user behaviour
device/browser statistics
2.3 Functionality cookies
Remember settings like language and preferences.
2.4 Marketing cookies (Klaviyo)
Used for:
identifying returning subscribers
tracking newsletter signups
measuring email engagement
personalising marketing efforts
3. Third-Party Cookies
Set by:
Klaviyo
Analytics providers
Hosting providers
Each third party has its own privacy practices.
4. Cookie Consent
Upon your first visit, a banner requests consent for non-essential cookies.
5. Managing Cookies
You may disable or delete cookies through browser settings.
Disabling some cookies may limit website functionality.
6. Updates
This Cookies Policy may be updated periodically.